Terms of Service

Last Updated: 15 July 2025
Effective Date: 15 July 2025

These Terms of Service ("Terms") govern your use of the GridSharks fantasy sports analytics platform and related services (the "Service") provided by GridSharks Limited ("GridSharks," "we," "us," or "our"), a company incorporated in New Zealand. By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our Service. We may modify these Terms at any time, and such modifications will be effective upon posting.

1. Acceptance of Terms

By creating an account, accessing, or using GridSharks, you confirm that:

  • • You are at least 18 years old or the age of majority in your jurisdiction
  • • You have the legal capacity to enter into these Terms
  • • You will comply with all applicable laws and regulations in your jurisdiction
  • • All information you provide is accurate and complete

2. Description of Service

GridSharks provides fantasy sports analytics globally, including:

  • • AI-powered recommendations for fantasy sports leagues
  • • Real-time analytics and performance tracking
  • • Statistical analysis and predictive insights
  • • Multi-league support (F1 Fantasy, NFL Fantasy, Premier League, etc.)
  • • Custom strategies and advanced analytics (premium plans)

Important: Our Service provides analytical tools and recommendations for entertainment purposes. We do not guarantee specific outcomes or fantasy sports performance results. Our Service is available globally, subject to local laws and regulations.

3. Account Registration and Security

To use certain features of our Service, you must create an account. You agree to:

  • • Provide accurate, current, and complete information
  • • Maintain and update your account information
  • • Keep your login credentials secure and confidential
  • • Notify us immediately of any unauthorized access
  • • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or appear to be fraudulent or inactive.

4. Subscription Plans and Billing

GridSharks offers multiple subscription tiers:

  • Free Plan: Limited features with basic recommendations
  • GridSharks League: Monthly or annual subscription with advanced features
  • GridSharks Elite: Premium subscription with unlimited access

Billing Terms:

  • • All subscriptions include a 7-day free trial
  • • Subscriptions automatically renew unless cancelled
  • • You can cancel anytime through your account settings
  • • Refunds are provided according to our refund policy
  • • Price changes will be communicated 30 days in advance

5. Acceptable Use Policy

You agree to use our Service responsibly and not to:

  • • Violate any applicable laws or regulations in your jurisdiction
  • • Interfere with or disrupt the Service or servers
  • • Attempt to gain unauthorized access to our systems
  • • Use automated scripts, bots, or crawlers without permission
  • • Reverse engineer, decompile, or modify our software
  • • Share your account credentials with others
  • • Use the Service for commercial purposes without authorization
  • • Engage in any activity that could harm our reputation

6. Intellectual Property Rights

Our Content: All content, features, and functionality of the Service, including but not limited to algorithms, software, text, graphics, logos, and analytics, are owned by GridSharks and protected by New Zealand and international intellectual property laws.

License to Use: We grant you a limited, non-exclusive, non-transferable license to use our Service for personal, non-commercial purposes in accordance with these Terms.

User Data: You retain ownership of any data you provide to us. By using our Service, you grant us a license to use your data to provide and improve our Service.

Sports Data: We aggregate publicly available sports data from various sources. We do not claim ownership of underlying sports statistics or player information.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

International Data Transfers: As we operate globally, your personal information may be transferred to, stored, or processed in countries other than your own, including New Zealand. We ensure appropriate safeguards are in place for such transfers.

9. Consumer Rights

New Zealand Consumers: If you are a consumer in New Zealand, you have rights under the Consumer Guarantees Act 1993 that cannot be excluded. These Terms do not limit any consumer rights you may have under New Zealand law.

Australian Consumers: If you are a consumer in Australia, you have rights under the Australian Consumer Law that cannot be excluded. These Terms do not limit any consumer rights you may have under Australian law.

Other Jurisdictions: Nothing in these Terms excludes or limits consumer rights that cannot be excluded or limited under applicable law in your jurisdiction.

10. Disclaimers and Limitations

Service Availability: We strive to maintain high availability but do not guarantee uninterrupted service. We may experience downtime for maintenance, updates, or technical issues.

Accuracy of Information: While we use reliable data sources, we cannot guarantee the accuracy, completeness, or timeliness of all information provided through our Service.

Fantasy Sports Disclaimer: Our recommendations are for entertainment purposes only. Fantasy sports involve skill and chance, and past performance does not guarantee future results.

No Warranty: Except as required by law, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIDSHARKS SHALL NOT BE LIABLE FOR:

  • • Indirect, incidental, special, or consequential damages
  • • Loss of profits, data, or business opportunities
  • • Damages resulting from fantasy sports performance
  • • Third-party actions or content
  • • Service interruptions or technical issues

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

Note: This limitation of liability does not apply to the extent prohibited by applicable consumer protection laws.

12. Indemnification

You agree to indemnify and hold harmless GridSharks, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights, except to the extent prohibited by applicable law.

13. Termination

Your Right to Terminate: You may terminate your account at any time by contacting us or using account settings. Cancellation takes effect at the end of your current billing period.

Our Right to Terminate: We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for other legitimate business reasons.

Effect of Termination: Upon termination, your access to the Service will cease, and we may delete your account data after a reasonable period, subject to legal requirements and our Privacy Policy.

14. Refund Policy

We offer refunds under the following conditions:

  • • Free trial cancellations incur no charges
  • • Refunds for technical issues preventing Service use
  • • Pro-rated refunds for annual subscriptions (discretionary)
  • • Refund requests must be submitted within 30 days
  • • Refunds are processed within 5-10 business days
  • • Consumer guarantee rights apply for New Zealand and Australian customers

15. Dispute Resolution

Informal Resolution: Before initiating formal proceedings, we encourage you to contact us to resolve any disputes informally.

Alternative Dispute Resolution: For New Zealand consumers, disputes may be referred to the Disputes Tribunal or relevant ombudsman schemes. For consumers in other jurisdictions, alternative dispute resolution may be available under local law.

Arbitration: Any disputes that cannot be resolved informally and where not prohibited by law will be settled through binding arbitration in accordance with the Arbitrators' and Mediators' Institute of New Zealand (AMINZ) rules.

16. Governing Law and Jurisdiction

These Terms are governed by New Zealand law. Any legal proceedings must be brought in the courts of New Zealand, provided that this does not limit any consumer rights you may have under the law of your jurisdiction.

International Users: If you are using our Service from outside New Zealand, you acknowledge that New Zealand law governs these Terms, but this does not deprive you of the protection of mandatory provisions of the law of your country of residence.

17. Changes to Terms

We may update these Terms from time to time. Material changes will be notified through email or prominent notice on our Service at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance of the updated Terms.

18. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and GridSharks.

Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force.

Assignment: You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger or acquisition.

Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.

Translation: These Terms may be translated into other languages. In case of conflict, the English version prevails.

19. Contact Information

For questions about these Terms of Service, please contact us:

GridSharks Limited
Email: [email protected]
Support: [email protected]